Refund policy

We regret to inform you that once a purchase has been made, refunds are not permitted. However, if you believe you may be eligible for a refund, please contact our team to discuss your situation. We will do our best to find a resolution, but we reserve the right to refuse a refund unless we determine that your situation qualifies.

If you would like to reach out to us, please email us at support@stringvirtuoso.com.